CANCELLATION AND OTHER POLICIES
PERMANENT MAKEUP PROCEDURE CANCELLATION POLICY
We kindly ask for no less than 48 hours’ notice if you need to cancel or reschedule your permanent makeup appointment (Lips Blush, Powder Ombre Brows, Dark Lips Correction, Permanent Eyeliner, Bottom Eyeliner, Nanoblading, Combo Eyebrows, and touchups for any of these procedures).
– Cancellations made with less than 48 hours’ notice will incur a $50 cancellation fee.
– Same-day cancellations (on the day of the appointment) will incur a $150 fee.
This policy ensures our schedule runs smoothly and allows us to accommodate other clients. We truly value and respect your time, and we appreciate your understanding in return.
BOOKING POLICY
At Light Touch Studio, we kindly request your credit card information to secure your appointment. Please note, your card might only be charged in the even of a no-show or a cancellation/reschedule within less than 48 hours’ notice.
In the event you are not comfortable with providing your credit card information online, please call our studio at +1 (587) 855-3909 and we will book you manually. To confirm your appointment with no credit card on file, please forward a $50 deposit to our email de***************@***il.com with your name and the time of the appointment.
48-HOUR RESCHEDULE POLICY
If you would like to reschedule/cancel your appointment, please do so within 48 hours before your scheduled appointment. Clients rescheduling after the mentioned timeframe might be a subject of $50 cancellation fee charge.
LATE POLICY
Arriving more than 15 minutes late might result in appointment cancellation and $50 cancellation fee charge.
PARKING
A lot of parking spots are accessible both in the front and on the sides of the building. Please use assigned spots for “Light Touch Permanent Makeup Studio” or other vacant stalls without specific signs designated for other businesses to avoid potential fines. You are solely responsible for any fines incurred due to improper parking.
